FlashTrac Release Notes-1

Here are the FlashTrac Release Notes. You can view our most current feature updates, as well as see past release notes in our archiving section.
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Release Notes Archive

8.6.3 - October 10, 2019

8.5.3 - August 28, 2019

7.5.3 - July 17, 2019

6.5.3 - May 22, 2019

6.3.2 - April 3, 2019

6.2.2 - February 20, 2019

5.2.2 - February 14, 2019

5.2.1 - December 19, 2018

4.2.1 - October 27, 2018

3.2.1 - October 2, 2018

3.2 - September 26, 2018

3.1 - August 22, 2018

OCTOBER 10, 2019


  • Added functionality to automate billing for parts identified as Dangerous Goods and/or Hazmat based on the Master Parts List (MPL).

Customer Request

  • Removed legacy behavior that would override rules set in the MPL forcing the capture of serial numbers not required during inbound or outbound shipping process.

AUGUST 28, 2019

What's New
Export Management System

  • Added a feature that alerts our Command Center when there is a communication issue between FlashTrac and our Export Management System, so our staff can revert to a process that’s in place operationally to move orders through and help avoid delays in delivery.

Precision 1

Precision 2

  • Created unique identifiers that enable our EMS to match each reseller’s end customer to their specific warehouse bin, for the purpose of export document creation.

Reseller Setup

Client Services

  • Minor modifications to the Warehouse Request screen to streamline the process of creating customer warehouses.

Warehouse Request

  • Created process efficiencies in the Pending Warehouse Request screen to provide greater visibility into the approval status.

Pending Warehouse Requests-1

Partner Management

  • We can now capture multiple Countries of Origin on a Master Parts List — the single source for all parts attributes. When an inbound shipment is scanned at a warehouse, if the COO captured does not match what’s on the MPL, we will no longer overwrite the COO on the MPL. We will capture the latest COO, add it to the MPL and use that one for the purposes of picking, packing, and shipping the product. With warehouse-to-warehouse transfers, the COO captured at the shipping location will transfer to the receiving alert and remain unchanged.
  • We can now pinpoint the physical location of products in a Global Service Center or Distribution Center — beyond bins to include docks, and picking, packing and shipping stations.

warehouse locations

Inventory Control

  • Designed an exclusive inventory management transaction history tool which will improve productivity and streamline processes resulting in decreased turnaround time to resolve inbound and/or outbound inventory order discrepancies and exceptions.

IT Updates Core Application

  • Fixed the loop back to Blue Sky Dashboard, which was presenting a blank screen when the order was clicked from the Blue Sky Dashboard to review the order in the order update and search screen.

JULY 17, 2019

What's New
Inventory Control

  • Created functionality for a consolidated Create/Change Alert tool. This tool enables our inventory control staff to manage customer alerts in a seamless process, which will help increase productivity and decrease time to inbound product into our facilities. This also makes it easier to update existing alerts.
Create_Change 1


Create_Change_Alert 2

Inventory Control Image


Inventory Control

  • Added drop-down menu functionality to select a reason for deleting cycle count documents.

Delete Document

  • Included functionality in the Master Parts List Upload tool to view existing parts in each customer’s database. This will assist Inventory Control with overriding existing part attribute flags that could potentially cause shipment delays.

Downlod MPL Template

Streamlined Country of Origin Capture and Reporting

  • Added functionality to capture Country of Origin (COO) on all shipments at the time of inbound into any Flash facility. The COO is a required data element on all customer’s Master Parts List (MPL).
  • Changes also include updates to our receiving tools, international shipping documents, and Command Center update order screens. 

Origin Capture 1Origin Capture 2Origin Capture 3


  • Added the ability to see the invoiced amount, currency, and system calculation for each partner. This removes manual processes and will help ensure accuracy in partner billing.

Agent Billing Invoice Status 1

Agent Billing Invoice Status 2

IT Updates – Core Application

  • A change was made to cross-dock orders where the creation of the second leg order will also carry over reference fields 2 and 3 for additional order synchronization, between the first and second leg.
  • Fixed the ability to add large a quantity of parts to new or existing orders for bulk and non-bulk parts. The system will no longer time-out and cause delays in order creation or updating an existing order

MAY 22, 2019

Global Command Centers

  • Exception Board – Removed BK Orders, which were causing unnecessary clutter and slow order processing.
  • Made improvements to the Blocked User notification message, ensuring that internal staff and customers have the correct phone number to contact our Command Centers for assistance.

Partner Management

  • Updated Control Document so our facilities and partners have the correct phone number to contact our Command Centers for assistance removing delivery delays.

IT Updates – Core Application

  • Fixed part/bin association, which was causing delays when creating and/or updating an existing order.
  • Fixed Agent Drive Time, which was listing times not in chronological order.

IT Updates – Security

  • Implementation of New FlashTrac servers deployed on May 10-11.

APRIL 3, 2019

What’s New
Order Management

  • Blue Sky Board Added the functionality to search by destination country without warehouse role restriction. Including this functionality will assist monitoring of orders coming into a specific international country.
Destination Country Filter

Order Management

  • Added/fixed functionality relating to address character limit which would truncate the address lines when passed to Precision.

Inventory Control

  • Fixed the ability to update accurate STD Cost by decimal in the individual inventory template setup. Previously the value could only accept full numbers, which was preventing the ability to properly update.

Customer Inventory Template Setup


  • Agent Audit Report - Updated how Audit Days are calculated and updated the labels Posted to Dynamic and ready for Dynamics Posting to read Posted to Navision and Ready for Navision Posting and updated the export document to pull in new calculation.

IT Updates – Core Application

  • Fixed SQL Injection, which was preventing single quotes being added across all text fields within the Agent Main.
  • Fixed Javascript query preventing Hazmat Flag on the Inventory Template to be saved.

FEBRUARY 20, 2019

What’s New
Client Services

  • Updated the Warehouse Changes screen, updating the name to Warehouse Changes and removing unneeded steps. 
Warehouse Requests
  • Revamped the look and feel of the Pending Warehouse Request screens for easier navigation and seamless approvals.

Pending Warehouse Requests

Global Command Center



  • Blue Sky Dashboard will now display orders shipping internationally to the U.S. instead of displaying only orders from the U.S. to international destinations.
  • We’ve rearranged our contact  Agent Data page within our Order Update screen, which will improve the communication gap between our global command centers and partners.
Agent Data Information
  • Included additional shipping document types within the Order Update screen. When uploading non-compliance documents to an order, this will ensure the appropriate document type is associated correctly.
Commercial Invoice

Inventory Control

  • Added the ability to delete Cycle Count Documents without the need to submit an IT Service Desk ticket.


  • Consolidated and improved the look and feel of the Agent Billing Invoice Status screen to view all Partner invoices under one screen, included a data range, and the ability to view completed invoices.
  • Added approval prompt to Agent Billing, to notify Finance when additional charges are being requested to be paid.
  • Added a new line charge called Transportation to both Customer and Agent Inbound Pricing Schemes.


  • Updated search criteria to be based on Date Approved. This streamlines researching invoices within the Rental Navision Report.
  • Changed Drive Option label to now display mileage on the Rating
  • Updated IOR/EOR Report to populate the Total GL Sum without performing manual additions.

Internal fixes

  • Fixed backend stored procedures to allow variable data sizes to match tables sizes when using the Multiple Orders  Tool.
  • Created backend user log to determine when a customer address has been created or updated in the address book.
  • Fixed the ability to upload shipping (non-compliance) documents even if a customer is enrolled in our export management services.
  • Fixed the ability to denote which lines (parts) have completed the WIP Process.
  • Fixed visibility on Precision Error Log to display customer and orders based on user permissions.
  • Fixed the load time to render results for 90 days for Agent Rental Review Report.
  • Fixed minor grid alignments on the Rating Screen.
  • Removed the notes tab FlashView from Order Update.
  • Fixed an issue where Precision CCH holds were getting removed prior to the task being completed.
  • Fixed the Multiple Order Entry screen - when uploading a document to create an order, it now ignores skipped lines not filled in. Also fixed the save feature.
  • Removed the error message displaying under Currency Maintenance drop-down screen.

February 14, 2019

Bugs (Hot Fix)
  • Fixed an issue where Precision CCH holds were getting removed before the task was completed.

DECEMBER 19, 2018

What’s New
Inventory Control

  • MPL (Master Parts List) Upload Tool — Replaces manual input process, flags errors and reduces time to upload, all of which reduces turnaround time for customers’ inventory to ship. Specific features include:
    • - New Dashboard – Provides real-time updates to inventory personnel regarding MPL file upload status, including instructions on how to fix errors.
    • - Updated Master Parts Template – Includes new columns for transportation and country-specific regulations for parts attributes.

  • Functionality to reassign all exceptions at the master level, including when an exception is changed to IC Analyst Review. This change eliminates redundancy and improves speed to exceptions being reassigned and reworked — improves time to resolution.
  • Improved Inventory Parts Template
    • - Design change and layout.
    • - Functionality to switch between unique part templates without leaving the page.

Old View
Old View-1-1

New View
Parts Template GIF


  • Automated functionality to capture and display amount discrepancies on vendor invoices.
  • Automated functionality to charge per line for Cycle Counts.
  • Added POD Billing weight info to our Billing Report to be able to see what the actual weight was at time of delivery instead of going into each actual order to review POD weight 

Order Management

  • Functionality to select and add a part to a new order when searching – Streamlines process by eliminating the need to copy-and-paste.

Add Part to Order GIF

Partner Management

  • Complete UI (User Interface) overhaul to our Agent Database. Improvements include:Navigation from page to page and consolidation of some pages.
    • - New “Qualified” status – enables reusing an existing agent Flash Description (ie. TES-001).
    • - Enabled functionality to capture true warehouse space vs. occupied or utilized space.
    • - Enabled functionality to define if an agent is eligible for mapping.

Old View
Old Agent Main GIF

New View
New Agent View GIF

  • Redesigned Review Expected Parts page to include 3 new columns: PO#, Waybill, and Original Order # – This improves how the warehouses accept material into their locations. Future improvements will focus on expected parts management at each location.

Review Expected Parts

Order Management
All changes below are to have 1 single Order Update screen. Retiring the old update screen eliminates order issues within Precision, our automated export management system.

  • Revamped and relocated the Notes section within Order update. Changes includes:
    • - Moved Notes from under Main Actions dropdown to now directly on the page.
    • - Included a new “General” tab’ which holds all notes excluded from 3rd Party integration and Compliance notes.
    • - Included functionality to enter manual notes based on note type.

Order Mgmt Old View-1

  • Included 3rd party carrier integration (UPS, DHL, FedEx only) transit time alongside shipping details.

Advance Energy

  • Updated and removed data to improve the tracking and tracing on our International Shipment Tracking Report.
  • Added functionality to toggle between parts and tech orders, without having to leave the page to search for a specific order.

Order Info Detail Image

  • Changed location of tracking info under our POD Actions menu, for quicker access to view 3rd-party integrated courier tracking information.

Fedex POD Tracking GIF

  • Provided different search parameters to look up a part when adding to an existing order.

Add New Part GIF

  • Enabled Serial Number to be displayed under parts section without having to click on the expand function to review serial information for each part.

Serial Number

  •  Improved the Cross-dock feature – Added 2 functions:
    • - Sneak peek to the final destination order details before it’s generated.


  • A toggle feature that redirects you to the second leg order once it’s an active order.
    • - Improved grid alignment and readability of the Order Reference Changed History screen within orders – Enhances ability to manage and track changes made to orders more efficiently.
Order Reference Changed History
  • Improved the grid alignment and readability of our reference change history screen within orders to be able to manage more efficiently and track changes made to orders.
Old View New View Reference Changed History
  • Added functionality to see parts on cancelled orders.
Cancelled Parts GIF
  • Added 2 additional columns to Order Update screen for improved search results:
    • - Placed By
    • - Company name
Search Results
  • Improved aesthetics of Compliance Documents page:
    • - Expanded the description box
    • - Added the ability to include in a description based on the document type if you so choose, next browse and upload your document click OK and you’re done
    • - Included the ability to edit or delete your uploaded document

Compliance Documents
Internal Fixes

  • Included FSL Code for Warehouse Transfer orders when viewing on the Order Search and Update screen.
  • Fixed when saving reference details on order create to hold data and not remove when moving to next step of order creation process.
  • Fixed ‘Null’ pop-up message when reference History is selected via Order History.
  • Fixed where notes are saved, based on the note type selected:
    • - Fixed Shipment Notes to only display 3rd party courier information.
    • - Fixed date format, which was throwing off sort functionality.
  • Fixed responsibility field on exception resolution screen (Flash or Customer).
  • Fixed duplicate note entries under additional notes within the Exception Resolution screen.
  • Corrected functionality to attach files to exceptions, which currently wasn’t keeping the attachments when uploaded.
  • Fixed within Add/Edit Customer Order Type configuration screen to allow apostrophes in order type naming convention (apostrophes had been causing errors).
  • Fixed 3rd party courier integration (UPS, DHL, FedEx).
  • Fixed the ability for Case ID to carry throughout the life of an order when order type Exchange from Customer is used in new order entry.
  • Fixed/Enabled the ability to delete duplicate message mappings (which wasn’t working on Chrome).
  • Fixed duplication of Warehouse Data templates.
  • Removed inactive Receiving codes; now only active codes are displayed.
  • Fixed previous search results from being displayed once a search has been cleared using advanced search through Order Update screen.
  • Fixed same category value in Review Expected Parts page, which was throwing an error.
  • Fixed hold functionality on non-Precision customers, which was causing a pack and hold document to be sent to the warehouses for domestic shipments where all exceptions and holds were cleared. 

OCTOBER 17, 2018

What’s New

Information Technology

  • Updates to Tech Chevrons to maximize our field services feature. No front-end functionality has changed, only updates to capture milestone (tech chevron) data
  • Added Max character limit feature to Warehouse Data Screen to fix errors that were occurring due to additional character limit. In the near future all screens with data fields will have this feature included.


  • Pricing - Manual Orders will be registered to a different GL Code, this will enable the ability to report and perform cost analysis to past and future revenue.
  • Customer Pricing Schemes - Updates to include charge back for RMA Pack utilization

Partner Management

  • RMA Packs are now considered as a physical part which will show as a separate line item on the order and based by end customer final destination country. The RMA Packs will be treated just like a standard part which will require, picking, packing and allocation to orders. This will immediately improve RMA Packs missing from outbound shipments


Order Management

  • We are making significant and exciting changes to our internal order update screen to improve user experience, optimization and overall look and feel. Here are few that were released:Added a 2nd leg as a hyperlink within the 1st leg after it's been POD, enabling the ability to navigate to the active 2nd leg order (Read Only) removing the need for the user to navigate from the order to search for the 2nd leg order
    -  Added additional part search criteria options within in the Order Update Screen when the requirement is to add parts to an existing order.
    -  Fixed domestic address validation which were throwing errors preventing users to create customer orders.
    -  Enabled the ability to switch between Part and Tech orders removing steps to come out of either order to physically search wasting valuable time assist you the customer.
  • Precision Compliance Log - Added Filter to all Column Headers to improve navigation throughout the screen
  • Awaiting Processing Screen - Redirect Orders to Open in the New Order Update Screen. This will prevent orders from opening in the old update order screen causing errors to occur with the integration to our export management system (Precision)
  • We’ve designed the ability for RMA Packs to be treated as unique parts on every order that calls for one, and will follow the same outbound shipping process of picking, packing, and will be required to be appended to orders along with the standard parts. RMA Packs will also be a chargeable line item for inbound and outbound orders


Internal fixes

  • Fixed Google API throwing errors for valid address preventing order creation
  • Needed to fix some spelling errors on one of replenishment screens, a bit embarrassing but it happens

OCTOBER 2, 2018 


Global Command Center

  • Fixed Browser Compatibility issue that removed address line 3 that was inadvertently being removed once the order was placed and viewed in the order update screen

SEPTEMBER 26, 2018 

What’s New

Client Services

  • Included a copy feature to speed up the creation of message mapping per location by customer
Information Technology
  • Created a FT Banner Configuration Screen that provides a quick glance of whats coming down the pipeline for everything FlashTrac.  The banner can be viewed once you’ve logged into Flashtrac for both internal and customer sites
FlashTrac Configuration Screens


Inventory Control

  • Removed unused fields “Customer Expected Resolution Date and Time.” Also, aligned Table and Grid Alignment of Notes to improve readability.
  • Fixed the Responsibility Owner, based on exception type selected, preventing errors related to assigning responsibility of exceptions created by customers or Flash employees.
  • Added New IC status field, called “IC Analyst Review.” This will improve overall exception process to identify who is actually working on the exception.
  • Improved layout of Master and Individual Template Configuration, and included necessary flags to correlate with new MPL Upload tool.
  • Included Transaction History on Master Template Configuration screen.
  • Finance
  • Included service metric to capture kilograms and kilometers (instead of pounds and miles) for international shipments, to ensure customer invoices display the appropriate measurements.
  • Partner Management
  • RPL/DPL (Restricted Parties List / Denied Parties List) moved from Pack Complete to Order Open (Orders Originating from Union City Location Only!) The change will immediately remove the delay of orders missing SLAs and improve customer satisfaction.


Internal fixes

  • Fixed pop-up box appearing with no address history within the Order Update screen.
  • Fixed error message when warehouses are pending approval.
  • Fixed exception reassignment button not capturing attachments during exception creation.
  • Removed blank entries from warehouse selection when creating exception alerts.
  • Fixed Date Sort from Year/Month/Day to Month/Day/Year on Exception Tracking screen.
  • Fixed misspellings on the Order Info Detail page.
  • Fixed the ability to select multiple alerts at one time.
  • Fixed the region from disappearing when creating customer invoices.
  • Fixed the auto-uncheck if individual warehouses are unchecked and removed blank entries next to checkboxes on the Cycle Count screen.

AUGUST 22, 2018 



  • Fixed the visibility for Couriers to submit Toll Charges on the correct charge line when submitting their invoices, versus using Misc Charge Line removing redundant work for finance to figure out the actual charge

Inventory Control

  • IC Control Tower filter fix for Cycle Counts. This will eliminate Cycle counts being missed for active warehouses.

Partner Management

  • With the new implementation of our Packing process there were some user requests that required some iterations to the screen. Here are a few that was released:
    -  Improved screen layout of the Packing Audit screen which required moving some buttons around for easier navigation.
    - Included Packing stages from start to complete in the order notes which are visible internally as well as dims and weight for single and multiple cartons
    -  Automation of cursor placement enabling the users to move seamlessly through the packing screens

Information Technology

  • Rebranded FlashTrac Mobile to TracStar:

TracStar Logo


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